BC Travel Company is a proud member of Vacation.com,  the largest travel consortium. Our agency has earned its place on Vacation.com's President Circle, a honor reached by only the top agencies. Other honors include:  Accredited Cruise Counselor Certification and one of the top 10 producers in Southeast Michigan for Royal  Caribbean International Cruise Line.  We enjoy cruising, so much so Donna registered for a Michigan specialized license "CRUZLDY".  Our passion is travel and as such we want to help our clients to enjoy a vacation beyond ordinary. 

 Our office hours are flexible to meet the needs of our clients, Monday-Saturday 10am to 8pm and Sunday 3pm to 8pm, EST.  If you would like to talk with a travel sepcialist in person you may do so by scheduling an appointment with us to meet at our agency or a convient location with wifii access. 

We have a long list of valued clients that have made BC Travel Company their #1 agency of choice for their land, cruise and tour vacations and we look forward to working with you soon.   


Membership / Affiliations

  • Cruise Line International Association, CLIA
  • International Air Transport Association, IATA 
  • Vacation.com / Travel Leaders Group

Certifications

  • Royal Caribbean Expert/Expert Plus Agents
  • Accredited Cruise Counselor with Cruis Line International Association
  • Carribbean Specialists
  • Destination Wedding and Honeymoon Specialists
  • Las Vegas Specialists
  • Celebrity Specialists
  • plus many more

Owner Donna Marshall & Office Manager Greg Marshall

 
"We look forward to helping you with your next vacation
best regards Donna & Greg Marshall"
 
 

Client Feedback


Hi Dave,

 
I've had an email from Donna asking me to email you regarding her and her company.  I understand you are thinking of using her for a group cruise.
 
I found Donna by accident, and I am so pleased I did, she is fantastic, I live in the UK and so sometimes trying to book things in the US isn't straightforward.  Now a simple email to Donna and I know without doubt it will be sorted quickly and professionally and always at the most competitive prices.
 
She is so efficient and helpful, I have recommended her to all my friends who now all use her also.
 
You need have no worries booking your cruise with Donna, I have no doubt that she will look after all your needs.
 
regards
Marion L.


 



 To Whom It May Concern,
 
My name is Andy H. and I am dropping you quick e-mail letter of reference on behalf of Donna with B.C. Travel Company.  I can say as a very frequent cruise passenger  that has booked many trips, I have not dealt with a Agent or company as "Great" as Donna and BC Travel Company. Donna worked endlessly to see to all of my needs, request ect. She was available 24/7, with great follow-up and quick response. From this point forward  I will only use Donna and her Company for my Cruise needs.
 
Andy H.



Donna you are truly a pleasure to work with.
Robin G.

 


 

Hi Donna
 
Just a note to let you know we have returned from a wonderful holiday and cruise. You far exceeded our expectations with the way you handled all our questions and needs.
 
You can rest assured we will be using your services for our next cruise, if you can put up with our pains...
 
Thank you again for a job more than well-done.
 
Harvey& Arlene L.
 

 



 

Donna I choose to work with you because of the great feedback from your past customers and needless to say you delievered the WOW.

 

Stephanie M.


 


Other Comments


5 out of 5: (Donna Marshall)
"Responsive, Competitive, Experienced"
Jun 12, 2012 Cruiser: lcpima

5 out of 5: (Donna)
"Donna has been helpful and responsive"
May 9, 2012 Cruiser: ltaylor99

5 out of 5: (Donna Marshall)
"Excellent quote and Donna was very nice!"
May 7, 2012 Cruiser: jsfah

5 out of 5: (Donna)
"Donna is very customer oriented and goes the extra mile to ensure satisfaction."
Dec 31, 2011 Cruiser: barryvo

5 out of 5: (Donna Marshall)
"Donna is efficient, friendly and helpful."
Dec 1, 2011 Cruiser: TravelBuffs

5 out of 5: (Donna Marshall)
"Donna provided outstanding customer service! She was thorough, patient, and knowledgeable!"
Nov 21, 2011 Cruiser: steve9

5 out of 5: (Donna)
"Prompt, friendly service. Great to work with"
Jul 20, 2011 Cruiser: nookandkindle

5 out of 5: (Donna Marshall)
"Donna was great to work with!"
Mar 19, 2011 Cruiser: scannon

5 out of 5: (Donna Marshall)
"Donna has been a pleasure! Clear communicator, very responsive, does what she says."
Sep 28, 2010 Cruiser: markegreen

5 out of 5: (Donna Marshall)
"Responsive, Competitive, Experienced"
Jun 12, 2012 Cruiser: lcpima

5 out of 5: (Donna)
"Donna has been helpful and responsive"
May 9, 2012 Cruiser: ltaylor99

5 out of 5: (Donna Marshall)
"Excellent quote and Donna was very nice!"
May 7, 2012 Cruiser: jsfah

5 out of 5: (Donna)
"Donna is very customer oriented and goes the extra mile to ensure satisfaction."
Dec 31, 2011 Cruiser: barryvo

5 out of 5: (Donna Marshall)
"Donna is efficient, friendly and helpful."
Dec 1, 2011 Cruiser: TravelBuffs

5 out of 5: (Donna Marshall)
"Donna provided outstanding customer service! She was thorough, patient, and knowledgeable!"
Nov 21, 2011 Cruiser: steve9

5 out of 5: (Donna)
"Prompt, friendly service. Great to work with"
Jul 20, 2011 Cruiser: nookandkindle

5 out of 5: (Donna Marshall)
"Donna was great to work with!"
Mar 19, 2011 Cruiser: scannon

5 out of 5: (Donna Marshall)
"Donna has been a pleasure! Clear communicator, very responsive, does what she says."
Sep 28, 2010 Cruiser: markegreen

5 out of 5: (Donna)
"Donna was very friendly and helpful. She made the procees simple but informative. Thanks."
Jan 26, 2010 Cruiser: lhrw5

5 out of 5: (Donna Marshall)
"Donna also booked a cruise for our family last June and went out of her way to accomodate us"
Dec 6, 2009 Cruiser: mpeplow

5 out of 5: (Donna)
"Donna was very efficient and pleasant to work with and always accessible."
Nov 17, 2009 Cruiser: wilmaj

5 out of 5: (Donna)
"We just booked the cruise and made a couple of changes. So far, Donna has been great!"
Nov 10, 2009 Cruiser: VegasCrossfire

5 out of 5: (Donna Marshall)
"Donna is wonderful, very responsive, answered all questions, and provided the best deal!"
Aug 21, 2009 Cruiser: adk23

4 out of 5: (Donna)
"Donna made it easy and was very patient with my family"
Mar 8, 2009 Cruiser: mkwargin

5 out of 5: (Donna Marshall)
"I chose Donna because of the great feedback from her past customers."
Feb 5, 2009 Cruiser: stephmcq

5 out of 5: (Donna)
"Great price - Donna was always available when called and most helpful"
Feb 1, 2009 Cruiser: Bennybob

5 out of 5: (Donna Marshall)
"Donna was great, and I liked that she answers the phone and was very thorough!"
Jan 14, 2009 Cruiser: alysonsmom

4 out of 5: (Donna Marshall)
"good so far. she's very careful with all the details and options, which I like."
Dec 8, 2008 Cruiser: JacquieXu

5 out of 5: (donna marshall)
"great price, great service, and great patience with our many questions and requests"
Oct 8, 2008 Cruiser: bartoncott

5 out of 5: (Donna Marshall)
"Donna is a pleasure to work with."
Sep 29, 2008 Cruiser: RobinG

5 out of 5: (Donna)
"Donna was very prompt answering personal questions and very pleasant to deal with ."
Aug 25, 2008 Cruiser: lamphere

5 out of 5: (Donna)
"Fast, courteous and efficient!"
Feb 28, 2008 Cruiser: Jo44

5 out of 5: (Donna Marshall)
"Very accessible-answered the phone and booked asap."
Feb 4, 2008 Cruiser: skjhoward

5 out of 5: (Donna Marshall)
"Excellent and efficient service Highly recommend Ms. Marshall"
Jan 23, 2008 Cruiser: cworthy2

5 out of 5: (Donna Marshall)
"Very helpful and Nice"
Sep 19, 2007 Cruiser: aajacques