Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our on-line information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. Simply click on the words Privacy Policy and you will be brought to this page.

The Information We Collect

This notice applies to all information collected or submitted on the BC Travel Company LLC website. On some pages, you can order quotes, make requests for information, and register to receive materials. The types of personal information collected at these pages are:

Name, Address, Email address, Phone number, age information for traveling children, customer correspondence, travel agent information and vacation preferences or history.

BC Travel Company LLC does not collect credit card information on-line. This website may contain links to websites operated by parties other than BC Travel Company LLC. Such hyperlinks are provided for reference only. BC Travel Company LLC does not control such websites and is not responsible for their contents. BC Travel Company LLC inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. The hyperlinks we currently participate in include but are not limited to: OnlineAgency.com, tour suppliers, wholesale vacation suppliers, travel insurance suppliers, auto rental suppliers, resorts, hotels and most cruise lines.  Many of these hyperlinks have been created by our suppliers exclusively for our clients.  In most cases BC Travel Company LLC is responsible for your online reservation, including supplying any information you may need, collecting final payment and making changes to your trip.

 

In most cases, our site information is provided by OnlineAgency.com website. They are a service we have subscribed to in order to obtain vacation information and specials. Their quote form and registration service information is not shared with anyone but BC Travel Company LLC. They do not keep that information. Rather, they send it directly to our files. Their privacy statement can be found at the bottom of their home page at: http://www.onlineagency.com.

On some pages, you can submit information about other people. For example, if you order a newsletter subscription and want it sent directly to the recipient, you will need to submit the recipient's email address. In this circumstance, the types of personal information collected are:

Name, Address, Phone Number and email address.

The Way We Use Information

We use the information you provide about yourself when placing a quote request or order for information only to complete that quote. We do not share this information with outside parties except to the extent necessary to complete that request.

We use the information you provide about someone else when placing a request only to complete the request. We do not share this information with outside parties except to the extent necessary to complete that request.

We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties.

We use the information provided by adults, about the ages of children traveling with them, to obtain price quotes that are age dependent. For example, some cruise lines provide sharper discounts for children under three and charge more for children over 12.

All customer correspondence is treated as confidential. It is not shared with outside parties except to the extent necessary to satisfy any request made in the correspondence.

We will post your review/comments with only your initials and date of travel. If you believe your initials are identifiable, we will alter them at your request. Submission of reviews/comments is strictly voluntary.

We use travel agent information to provide requested materials or to identify the person who served you if you have requested repeat service. We do not provide job reference information to other travel agencies for our independent contractors unless requested in writing.

Opt-in and opt-out information

You can register with our website (opt-in) if you would like to receive our Newsletter as well as updates on our new specials and services. We never use or share the personally identifiable information provided to us on-line in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such uses. Newsletters and special offerings always include a REMOVE statement. You can also opt-in or opt-out at any time by emailing your request to travel@bctravelcompany.com .

In most cases, our site information is provided by OnlineAgency.com website. They are a service we have subscribed to in order to obtain vacation information and specials. Their quote form and registration service information is not shared with anyone but BC Travel Company LLC. They do not keep that information. Rather, they send it directly to our files. Their privacy statement can be found at the bottom of their home page at: http://www.onlineagency.com. It does not take precedence over B.C. Travel Company’s privacy practices but does enhance them.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate managerial procedures to safeguard and secure the information we collect on-line.  Each agent must read and sign a statement agreeing to abide by our privacy statement. Failure to do so may result in termination of their contract.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. The only use we make of information regarding children under the age of 18 is to apply correct fare information during cruise booking. This information is NOT collected from children.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect on-line and maintain by contacting our owner, Donna Marshall , toll free at 1-866-821-8167 or by email at donna@bctravelcompany.com. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1-866-821-8167 (toll free) or send us an email at travel@bctravelcompany.com.

 

 

Links to other Web sites:

This website may contain links to websites operated by parties other than BC Travel Company LLC. These hyperlinks are provided for reference only. BC Travel Company LLC does not control such websites and is not responsible for their contents. BC Travel Company LLC inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.