Slideshow placeholder
Slideshow Image
Slideshow Image
Slideshow Image

BC Travel Company

✆: (586) 254-6293 | ✉: bctravelcompany@gmail.com

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our on-line information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. Simply click on the words Privacy Policy and you will be brought to this page.

The Information We Collect

This notice applies to all information collected or submitted on the BC Travel Company LLC website. On some pages, you can order quotes, make requests for information, and register to receive materials. The types of personal information collected at these pages are:

Name, Address, Email address, Phone number, age information for traveling children, customer correspondence, travel agent information and vacation preferences or history.

BC Travel Company LLC does not collect credit card information on-line. This website may contain links to websites operated by parties other than BC Travel Company LLC. Such hyperlinks are provided for reference only. BC Travel Company LLC does not control such websites and is not responsible for their contents. BC Travel Company LLC inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. The hyperlinks we currently participate in include but are not limited to: OnlineAgency.com, tour suppliers, wholesale vacation suppliers, travel insurance suppliers, auto rental suppliers, resorts, hotels and most cruise lines.  Many of these hyperlinks have been created by our suppliers exclusively for our clients.  In most cases BC Travel Company LLC is responsible for your online reservation, including supplying any information you may need, collecting final payment and making changes to your trip.

 

In most cases, our site information is provided by OnlineAgency.com website. They are a service we have subscribed to in order to obtain vacation information and specials. Their quote form and registration service information is not shared with anyone but BC Travel Company LLC. They do not keep that information. Rather, they send it directly to our files. Their privacy statement can be found at the bottom of their home page at: http://www.onlineagency.com.

On some pages, you can submit information about other people. For example, if you order a newsletter subscription and want it sent directly to the recipient, you will need to submit the recipient's email address. In this circumstance, the types of personal information collected are:

Name, Address, Phone Number and email address.

The Way We Use Information

We use the information you provide about yourself when placing a quote request or order for information only to complete that quote. We do not share this information with outside parties except to the extent necessary to complete that request.

We use the information you provide about someone else when placing a request only to complete the request. We do not share this information with outside parties except to the extent necessary to complete that request.

We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties.

We use the information provided by adults, about the ages of children traveling with them, to obtain price quotes that are age dependent. For example, some cruise lines provide sharper discounts for children under three and charge more for children over 12.

All customer correspondence is treated as confidential. It is not shared with outside parties except to the extent necessary to satisfy any request made in the correspondence.

We will post your review/comments with only your initials and date of travel. If you believe your initials are identifiable, we will alter them at your request. Submission of reviews/comments is strictly voluntary.

We use travel agent information to provide requested materials or to identify the person who served you if you have requested repeat service. We do not provide job reference information to other travel agencies for our independent contractors unless requested in writing.

Opt-in and opt-out information

You can register with our website (opt-in) if you would like to receive our Newsletter as well as updates on our new specials and services. We never use or share the personally identifiable information provided to us on-line in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such uses. Newsletters and special offerings always include a REMOVE statement. You can also opt-in or opt-out at any time by emailing your request to travel@bctravelcompany.com .

In most cases, our site information is provided by OnlineAgency.com website. They are a service we have subscribed to in order to obtain vacation information and specials. Their quote form and registration service information is not shared with anyone but BC Travel Company LLC. They do not keep that information. Rather, they send it directly to our files. Their privacy statement can be found at the bottom of their home page at: http://www.onlineagency.com. It does not take precedence over B.C. Travel Company’s privacy practices but does enhance them.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate managerial procedures to safeguard and secure the information we collect on-line.  Each agent must read and sign a statement agreeing to abide by our privacy statement. Failure to do so may result in termination of their contract.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. The only use we make of information regarding children under the age of 18 is to apply correct fare information during cruise booking. This information is NOT collected from children.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect on-line and maintain by contacting our owner, Donna Marshall , toll free at 1-866-821-8167 or by email at donna@bctravelcompany.com. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1-866-821-8167 (toll free) or send us an email at travel@bctravelcompany.com.

 

 

Links to other Web sites:

This website may contain links to websites operated by parties other than BC Travel Company LLC. These hyperlinks are provided for reference only. BC Travel Company LLC does not control such websites and is not responsible for their contents. BC Travel Company LLC inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.


Privacy Policy for Consumer Use of Passport Online Services

Effective 11/1/2016

Thank you for using VacationPort™, NexCite™, ESP™ and Tandem™ services of Passport Online, Inc.

Passport Online, Inc. works with site operators to provide you with leisure travel research, promotion, booking request, and booking services. In order to provide these services to you, we occasionally ask you for certain information that we receive and store. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date. We respect your privacy and will only use this personally identifiable information in the manner described below. This policy does not apply to the practices of companies that Passport Online, Inc. does not own or control, or to people that Passport Online, Inc. does not employ or manage.

Information Collection and Use

Passport Online, Inc. provides a web service that is included in the web sites of site operators with whom we do business. Personally identifiable and non-personally identifiable information is collected from you when you use our service.

When you use our service, you have the option to contact a site operator using our Trip Request and Profile forms to obtain further information about their products or services. When you submit this form, we electronically deliver the information you provide to the site operator. The information you provide in these forms includes personally identifiable information, including your name, address, telephone number, and email address. All details that you submit using the Trip Request and Profile forms will be made available to the site operator. We do not collect credit card numbers, social security numbers, or other financial account data in the Trip Request and Profile, and we strongly encourage you to avoid including that data when you complete our Profile and Trip Request Forms.

All of the information you enter in our Profile and Trip Request forms is saved for you to re-use in a subsequent visit. The information is stored in databases that we maintain. Other than Passport Online, only the site operator to whom you submitted your information has access to your personally identifiable information within our database.

When you use our service, you have the option to book travel products. We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our site. Other than Passport Online, only the site operator and the travel supplier (such as a cruise line, tour operator, or other travel operator) to whom you submitted your information have access to your personally identifiable information within our database.

Passport Online provides access from our service to certain third party online booking tools that you can use to book travel with third parties. Passport Online provides access to third party online booking tools as a service to you and to the site operator, but has no responsibility for their operation. These tools by their nature must gather personally identifiable information and credit card information from you to complete your booking requests. Personally identifiable information collected by these third parties is subject to their privacy policies and you are encouraged to review said policies before providing any personally identifiable information.

When you enter a third party online booking tool from our service, we may pass some of your personally identifiable information to the booking tool. If you have not logged in to our service or have not registered, no such information will be shared.

Site Operator and Third Party Booking Tool Provider Privacy Policies

Site operators, travel suppliers, and third party booking tool providers with whom we share or you share your personally identifiable information may have their own privacy policies. Personally identifiable information collected by these site operators, travel suppliers, and third party booking tool providers is subject to their privacy policies and you are encouraged to review said policies before providing any personally identifiable information. Their policies may differ from our policy. Passport Online, Inc. shall have no obligation or liability of any kind to you respecting the privacy policies of site operators and third party booking tool providers, the failure of any of them to adopt a travel policy or follow their respective privacy policies, or their use of your personally identifiable information.

Cookies

A cookie is a small file that is sent from our system to your computer and is used to store data. We use session ID cookies for regular operation of our service. Once you close your browser, the cookie is discarded. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Our service does not use persistent cookies.

Log Files

We use log files to track system activity and maintain our systems. Log data includes IP addresses, browser type, referring/exit pages, platform type, date/time stamp, and number and nature of clicks through our service.

We use this information to analyze usage patterns, observe trends, administer the site, track user movements in the aggregate, and gather broad demographic information for aggregate use.

Third Party Advertising

Site operators that include our service in their web sites may place banner ads on our service, using screen space we optionally set aside for that purpose. This privacy statement covers the use of cookies by Passport Online only and does not cover the use of cookies by any advertisers.

Special Offers and Updates

When you create a Profile and send a Trip Request to a site operator, you can choose to receive travel promotion emails from Passport Online, Inc. and the site operator. Out of respect for your privacy, we present the option to avoid receiving these types of communications. Promotion emails from a site operator are subject to the respective site operator privacy policies.

Sharing Information

We make every reasonable effort to preserve user privacy. We will, however, disclose personal information compelled by law, order, regulation, rule or legal process when, in our judgment, we are required to do so. Statistical information about visitor usage of our service is aggregated and shared for the purposes of preparing and delivering personalized promotions and special offers to visitors who have requested such information. We make use of and share aggregate information with third parties. Personally identifiable information is not attached to this aggregate information. In the event we should go through a business transition, such as a merger, being acquired by another company, or selling a portion of our assets, users' personal information will in most instances be part of the assets transferred. If there is a material change in the use of personally identifiable information that has been previously collected, Passport Online, Inc. will notify you by posting a revised privacy policy with a modified effective date. We encourage you to review our privacy policy often to review any changes.

Security

Our service takes every reasonable precaution to protect our users' information. When you submit sensitive information via our service, your information is protected both online and off-line.

We have physical, electronic, and procedural safeguards to protect personal information about you..

If you have any questions about the security of our service, please send us an email at support@passportonlineinc.com.

Notification of Changes

If there are material changes to our privacy policy, we will post a link to our revised privacy policy on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact us at support@passportonlineinc.com. If you would like to review or change any of your personally identifiable information, please contact us at changenotify@passportonlineinc.com.